Privacy Policy

MHL House (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA).

This Privacy Policy explains how we collect and use personal information when you visit mhlhouse.co.za, submit an enquiry, register your interest in a property or otherwise interact with us.

1. Information we collect

Depending on how you use our website, we may collect:

  • Your name and surname

  • Email address and telephone number

  • Property preferences and requirements

  • Information you provide through enquiry or registration forms

  • Technical information such as your IP address, browser and device information

  • Website usage information collected through cookies and analytics tools

2. How we use your information

We may use your personal information to:

  • Respond to your enquiries and requests

  • Provide information about our properties and developments

  • Arrange viewings or appointments

  • Process registrations of interest

  • Send relevant property or development information

  • Improve our website and services

  • Comply with legal and regulatory obligations

Where permitted by law, we may also use your information to send you marketing communications. You can unsubscribe from marketing communications at any time.

3. Sharing your information

We do not sell your personal information.

Where necessary, we may share your information with trusted service providers, property sales agents, professional advisers or other parties involved in providing our services, or where required or permitted by law.

Some service providers may process information outside South Africa. Where this occurs, we take reasonable steps to ensure that your information is appropriately protected.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website traffic and understand how visitors use our website.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Protecting your information

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

6. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also object to certain uses of your information, including direct marketing.

7. Third-party websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and recommend reviewing their respective privacy policies.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated “Last updated” date.

9. Contact us

For questions about this Privacy Policy or how we handle your personal information:

MHL House
info@mhlhouse.co.za